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Privacy Policy
Ethnic Beverages | ethnicbeverages.com | Effective Date: May 2026
1. Who We Are
Ethnic Beverages is a natural beverage company based in Karur, Tamil Nadu, India 639008. We produce and distribute 100% natural sugarcane juice in hygienic sealed glass bottles. Our website is ethnicbeverages.com and our official contact is info@ethnicbeverages.com.
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name, phone number, and email address
- Delivery address and billing address
- Payment transaction IDs (we do not store card numbers)
- Device information such as IP address, browser type, and operating system
- Browsing behaviour on our website including pages visited and time spent
- Messages or queries submitted through our contact form or email
- Newsletter subscription preferences if you choose to opt in
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process, confirm, and deliver your orders accurately
- To communicate with you about your orders, queries, or complaints
- To send promotional emails or product updates if you have opted in
- To improve our website based on user behaviour and feedback
- To comply with applicable legal obligations under Indian law
- To prevent fraudulent transactions and maintain website security
4. Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse website traffic. You may disable cookies through your browser settings, though this may affect certain features of our website. By continuing to use our website, you consent to our use of cookies.
5. Data Sharing and Disclosure
Ethnic Beverages does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data only in the following situations:
- With delivery and logistics partners for order fulfilment
- With payment gateway providers to process transactions securely
- With government or law enforcement authorities if required by law
- With technology partners who help operate our website under strict confidentiality agreements
6. Data Storage and Security
Your data is stored on secure servers with encryption and access controls. We take all reasonable measures to protect your information from unauthorised access, loss, or disclosure. However, no internet transmission is 100% secure and you use our website at your own risk. We retain your data only as long as necessary, after which it is securely deleted.
7. Your Rights as a User
You have the following rights regarding your personal data:
- The right to access the information we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data subject to legal obligations
- The right to withdraw consent to marketing communications at any time
To exercise any of these rights, contact us at info@ethnicbeverages.com.
8. Third Party Websites
Our website may contain links to third party websites. Ethnic Beverages is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies independently.
9. Children’s Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us, please contact info@ethnicbeverages.com and we will delete it immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy related questions or requests:
Email: info@ethnicbeverages.com
Address: Ethnic Beverages, 2/19, Nathamedu, Athur, Karur – 639008
Website: ethnicbeverages.com